“I’m sorry, I’ve left Cambodia to return to the United States. I don’t think I’ll be back.”
I stared at the email, a bit stunned and unsure of what to do. My entire trip had been somewhat of a whim. It wasn’t something I spent years planning and saving, but I was shocked how quickly things had come together and I left with a good feeling that I had strong contacts in each country where I planned to volunteer. While I was in Indonesia, I sent out a few emails to people I had connected with in Cambodia and Thailand, both a few weeks out, just to firm up plans before I arrived. Nobody from Thailand responded. My contact in Cambodia sent the above reply, without an offer to connect me with anyone else in her organization. Just, sorry! Gone!
Two full months that I thought I had planned – now, nothing. Where would I go next? Maybe I should just scrap Asia and move on to Africa, I seemed to have a better plan lined up there. I sighed. I’d give it one more try to see if I can find a project.
I sent a message to the friend of a friend who had first introduced me to the now defunct opportunity to see if she knew of anything else. She checked in with another friend, who gave me an email of someone who founded an NGO there. Why not? I shot off an email with a quick introduction and offered my skillset in strategic planning, organizational management, administrative structures, and creative growth strategies.
The next morning, I woke up to a reply: “Your timing is perfect. Let’s have a call.”
Sue Hanna is the founder of Flame, an NGO in Cambodia that works with slum-living kids to get them in school, and provide medical care, tutoring, sports opportunities, and other engaging activities. Sue said that the night before, she had been working on a strategic plan and was getting incredible frustrated with the process. She prayed, “God, I can’t do this. I need some help!” She shut her laptop and went to bed. The next morning, she woke up to read my email, roughly, “Hi, I do strategic planning. Need some help?” (It was a bit longer and more professional, but that was essentially the gist.) She shook her head and smiled.
With her on the call was her friend Joke van Opstal, who started her own NGO called Fountain of Hope. FOH works in rural communities to mentor, educate, and support kids, work with community leaders for locally-driven development solutions, and provide training and structure for economic opportunities. We decided I would split my time between the two organizations. Later that day, another friend of a friend of a friend connected me with a group further south in Cambodia, so with a week or so to spare, my schedule was set.
I flew into Phnom Penh from Kuala Lumpur. While at the airport, I tried to change my last bit of Malaysian Ringgit for Cambodian currency. “We don’t have it!” Interesting. I would think an airport would have most of the currency for the neighborhood. I bought lunch and an extra coffee instead.
I cleared customs and collected my baggage. I scanned the crowd waiting in the exit area to see if I could recognize Sue from her Facebook picture. It didn’t take long—she’s about six feet tall and towered over the crowd. “Welcome to Cambodia! Let’s get you a SIM card and some money.” I explained that I tried to change money in Malaysia but they didn’t have any. “Oh, Cambodian currency is only used as change. We use U.S. dollars here.” Oh! Well, I already had that, so combined with my great ready-to-go international phone plan, I was set. It was rather odd to go to an ATM and pull out dollars, but the familiarity was quite nice.
We dropped off my things at her house where she was graciously hosting me. “Do you want to go see the activity center? The kids are meeting today.” I eagerly agreed and we hopped back in her truck to head out to the neighborhood gathering.
As we drove out, Sue pointed out slums tucked in beside open pipes, under bridges, and in abandoned lots, never secure from changes, new buildings, or general clearing out. The shanties lack clean water and electricity. There were no rules for anyone about anything.
We pulled up to the activity center where a group of about 30 kids were already gathered. The younger kids were jumping and playing as the team finished setting up.
“Who leads these programs for you?” The team up front seemed very young.
“Flame’s motto is ‘Identify, Grow, Launch’ – these are kids who have come up through our programs and are developing leadership skills. They’re teens, and do an incredible job.”
The energy was palatable, the kind that fades with taxes and mortgages. The youth started the program with songs that had the kids moving and dancing, singing and shouting. They organized the kids into neat rows by age and started the stories, activities, and lessons. The kids were attentive and engaged. Just when the wriggling started up again, the program wrapped up and the kids lined up for snacks and some milk. They laughed as they tumbled out of the center. You could tell they enjoyed being there.
“This is great for the younger kids, but we lose the teens. We need a few more sports teams to keep them engaged and coming.” Sue was always thinking of the ones left behind, who had fallen through the cracks. Her attitude, and Flame’s credo, was to do whatever it takes to help these kids succeed. If that meant bringing in acrobats or aircraft carriers, she would find a way to do it.
The leaders came over to greet Sue and jumped into the back of her flatbed truck for a ride home. Most of the teens spoke English, but some were still shy to use it with a visitor. We dropped off the crew and headed to a coffee shop for some dinner.
Cambodia has been a hub of NGOs since the Khmer Rouge wiped out 30% of the population between 1975-1979. An entire generation was lost, and all the economic growth and human potential they would have generated. Billions of dollars in foreign aid has poured into the country since then, and the staff to oversee it. With it came Western tastes, as testified by the flourishing of coffee shops with menus of sandwiches and salads. Many of them are an extension of an NGO, with the profits going to support mission-driven work or used as employment training. But you could get a decent meal for $3-4, and the coffee wasn’t bad either.
About 3,500 NGOs are registered in Cambodia, second only to Rwanda. It’s estimated that only half are still active. It’s tough work, trying to change people and situations. While most have good intentions, there are varying degrees of effectiveness in outcomes. Some are more interested in fundraising. Some get distracted by running the businesses intended to support the mission. Some throw up their hands and close shop, frustrated and defeated. To succeed, you have to keep your vision focused and remember why you’re there. It’s not easy.
As we drove home, Sue pointed a power pole smack in the middle of the road. “This is a brand-new road. That’s a brand-new power pole. Some things I’ll never get used to.” That was her gift. She couldn’t accept things that weren’t right. They bothered her until she had to do something. She saw kids who needed someone who believed in them, who would walk with them, who would persist, and continue, and refuse to quit, until something changed. Kids who just needed hope.
The power pole will probably stay smack in the middle of the road, but she is investing in the lives of children who have been invisible, and that will make a difference for a generation to come.